FAQs

Our bikes are more than just a used bike — they’re ready to ride.

Every bike that comes into District MTB is thoroughly inspected to ensure it is safe, fully functional and ready to ride from day one. We check key components including the brakes, gears, suspension, bearings, wheels and drivetrain, carrying out any necessary work before the bike is sold.

When you buy from us, you’re not just buying a bike — you’re buying confidence, convenience and peace of mind.

You also get our 30-day mechanical warranty, giving you extra protection that you wouldn’t normally get when buying privately.

That’s why our bikes may be slightly more expensive than some you see on Facebook Marketplace or eBay — we believe the extra value is in the preparation, support and peace of mind you get with every purchase.

Yes. Every bike undergoes a thorough pre-sale inspection to ensure it is safe, fully functional and ready to ride. We check key components including bearings, brakes, gears, headset, wheels, dropper post and suspension.

All of our bikes are pre-loved and will show varying degrees of previous use. We carefully inspect each bike and provide clear photographs and an honest description of its condition, including any significant cosmetic marks or imperfections. A condition guide is also available to refer to.

Yes. Every bike purchased from District MTB comes with a 30-day mechanical warranty for extra peace of mind when buying a pre-loved mountain bike. Please see our warranty page for more information.

Our warranty covers unexpected mechanical faults that develop within 30 days of receiving your bike. This can include issues such as bearings developing excessive play or abnormal noise, gears requiring adjustment, or a dropper post developing a fault or stopping functioning correctly. Please see our warranty page for more information.

Yes. Please see our Refund Policy for full details of our returns process, eligibility and any applicable conditions.

Absolutely. If you're unsure which size is right for you, get in touch with your height and any other relevant measurements and we'll be happy to help you choose the best option from our available bikes.

Every bike is carefully prepared and handed over to our delivery partner 'The Cycle Courier Co'. We'll provide delivery information once your order has been dispatched.

Yes. Whether you're riding local trails, bike parks, enduro or simply looking for your first full-suspension bike, tell us what and where you ride and we'll help you find a bike that's right for you.

Yes. We offer PayPal Pay in 3. Available payment options will be shown at checkout.

We specialise in quality pre-loved full-suspension mountain bikes, giving riders the opportunity to own premium bikes without paying the original new-bike price. Every bike is carefully selected, inspected and honestly presented, so you can buy with confidence.